Have you ever worked with a client who was stuck or overwhelmed? Do you have a client who is fearful or anxious? Have you witnessed a “deer in the headlights” look? How do you handle the 'what's next’ stage? As advisors we need to be adept in helping our clients get “un-stuck” and have the courage to move ahead. Patient listening, understanding their "real" objectives and effective communications are key skills that help us help them!
This presentation’s take-aways:
- How to increase efficiency and improve your outcomes
- Understanding how transition and change can impact decisions
- Building trust and influencing skills
- Communicating through awareness & listening
- How to set value-driven goals
- Creating a positive mindset and resilient attitude
- Susan will also share tools for better personal and professional communication.
Susan Commander Samakow, PCC, CPCC
Susan is an experienced, ICF award-winning Professional Certified Coach working with individuals, businesses, and the government. Susan supports and guides her clients to reach new levels of performance and satisfaction in their careers, relationships, and life.
Susan uses her holistic approach to conduct individual coaching, team and group coaching, workshops, webinars, tele-classes, and retreats. She recently published her first book, Talk Yourself Into Success, and has co-authored leadership programs.
A former President of the International Coach Federation DC Chapter, Susan is passionate about developing leaders and engaging them in meaningful conversations. Working with business, government agencies, and the intelligence community, Susan provides tools needed to build relationships through conversations that promote trust, respect, and relationship building. Through insightful conversations, individuals and teams thrive in a creative, collaborative culture and develop healthy communication patterns and a productive mindset. Full bio.